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Privacy Policy

This policy explains what Vidly processes when you use the mobile app, creator portal, AI tools and rendering service.Effective July 14, 2026

Data we processHow we use dataService providersRetention and deletionSecurityContact

Data we process

We process your Sign in with Apple identifier and, when Apple provides it, your email address. We also process prompts, project settings, uploaded photos, videos and audio, generated media, render files, purchase confirmations, credit history and service diagnostics needed to operate Vidly.

Vidly does not use this information for cross-app tracking and does not sell personal data.

How we use data

We use data to authenticate accounts, provide AI and voice features, create and render videos, process App Store purchases, maintain balances, prevent fraud, respond to support requests and improve reliability.

Service providers

Only the data required for a requested feature may be sent to Apple, AI or voice providers, and infrastructure providers that host, store or render Vidly content. Their processing is governed by their service terms and our configuration of those services.

Retention and deletion

You can permanently delete your Vidly account in the app under Settings. Profile data, active sessions and render artifacts are deleted. Transaction and financial records that must be retained for security, fraud prevention or legal obligations are kept only under a pseudonymous identifier.

Deleting a Vidly account does not cancel an App Store subscription. Subscriptions are managed separately in your Apple ID settings.

Security

Vidly uses server-side sessions, access controls, encrypted transport and private storage controls designed to protect account and project data. No internet service can guarantee absolute security, so please contact us promptly if you believe your account has been compromised.

Contact

For privacy questions or deletion assistance, email vidlygroup@gmail.com.

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